This will not touch the actual game files that you've downloaded, but will replace the launcher with the latest version and hopefully get things fixed
Error update gameguard error code 500 download#
If FixLauncher doesn't work, download the SWTOR_setup.exe installer again and re-run it atop your existing installation. That will try to clear up a lot of launcher issues for you in an automated way. The first, simpler thing to try is just to run the FixLauncher.exe program you'll find in your SWTOR directory. You'll want to include this - wrapped in SPOILER tags - in any post asking for further help.įor almost every situation where the launcher won't run, the first thing to try is repairing the launcher or reinstalling it. Go to your Documents directory, and you will find a textfile called "Install STAR WARS The Old Republic" which contains a log of everything the installer did. If the above fixes don't work and you're going to ask CS or other players for help, you will need your installer log. If you have a second machine that does work properly to install, you can try copying the SWTOR directory from the working machine to the broken one, and that can potentially get you up and running.įurther Troubleshooting Info For This Problem In some cases, that has fixed things for people. If neither of those works, as a last resort, you might want to try creating a second administrator user on your machine, and try running the installer there - just in case some account-specific setting is causing troubles. Make sure you have added specific exceptions for SWTOR_setup.exe, or otherwise made sure the antivirus is not causing the issue. Your antivirus or firewall is blocking SWTOR_setup.exe from running.
(There are probably a few others, too, so if you aren't running any of those and the installer still won't work, go quit whatever you can from your systray as well.)
Some people - though not all - have also had trouble with overclocking utilities as well, such as MSI's Afterburner or eVGA's overclocking tool. Known culprits are FRAPS, Ventrilo, RadeonPro, WindowBlinds, DLLFixer, Ivilinx Download Manager and Dell's "PremiereColor" color management tool. You are running a program which conflicts with the installer. If you run SWTOR_setup.exe and it runs through its progress very fast and then you don't seem to have the game installed anywhere, there are two main issues which crop up here: In addition, some general Launcher troubleshooting tips are in a sticky (), and the Bioware folks are keeping a Most Common Issues () thread that will probably be updated as issues arise.ġ - INSTALLER (SWTOR_setup.exe, or the installer on the CDs) Remember that any time you need to request detailed help, the Customer Service FAQ () will help you provide the information Bioware folks need. Unfortunately, not every solution in the world is going to be in this thread, but it will try to touch on the most common ones that we know affect lots of people! This particular thread is meant to just address specific certain issues with easy, common fixes, intended help folks get up and running to the point that they can get to the character select screen.